UNLOK recently partnered with a medium-sized South African law firm known for its multi-disciplinary practice and personalised client service. Our engagement focused on strategically enhancing the firm’s leadership capabilities, strengthening client relationships, and unlocking new revenue streams.

Identifying and Developing Unique Strengths

Working closely with three directors, UNLOK leveraged CliftonStrengths® to identify and develop their unique talents. This strategic positioning enabled them to differentiate themselves in a competitive market often dominated by "vanilla" service offerings. By understanding their strengths, each director was empowered to tell a compelling story that resonated with clients and set them apart from the competition.

Unlocking Productivity and Strategic Focus

One director, who had previously struggled with productivity and meeting his significant fee targets, saw a significant improvement in his productivity and fee performance. Through targeted mentoring, he unlocked his potential, now comfortably exceeding his targets while confidently implementing a custom-developed practice development strategy. This newfound clarity and focus allowed him to operate at his full capacity.

Achieving Academic and Professional Growth

In the midst of managing a busy commercial litigation practice, another director set a personal goal to acquire a Master of Laws degree. With UNLOK's accountability support, she successfully balanced her academic pursuits with her professional responsibilities. By leveraging the assistance of two young associates, she was able to achieve her goal without compromising her practice.

Maximising Non-Billable Time and Client Relationships

UNLOK also helped another director recognise the hidden value of his non-billable time. By leaning on his Relator talent, he unlocked two new portfolios of instructions from institutional clients, demonstrating the power of strategic relationship-building.

Deepening Client Relationships and Generating New Revenue Streams

In another instance, UNLOK guided a director in deepening her relationship with a key corporate client in the beverage industry. Additionally, by productizing a practice segment, she was positioned to generate a new revenue stream from this work, creating additional value for both the client and the firm.

Exploring Global Opportunities

Finally, UNLOK supported another director in gaining clarity on her value proposition and assessing the pros and cons of pursuing further academic qualifications. Leveraging our deep networks, we helped her to explore all her options, opening doors to extend her practice beyond borders.

Through targeted CliftonStrengths development, strategic mentoring, and, most importantly, accountability partnerships, UNLOK helped this law firm’s directors unlock their full potential. The firm is now better positioned to differentiate itself in the market, enhance client relationships, and pursue new revenue streams, both locally and internationally.